Cancelation Policy

By Admin

Order Cancellation by Customer:

Time Frame: Customers can cancel their orders within 24 hours of placing them without any penalty.

Processed Orders: Once an order has been processed and shipped, cancellations are not accepted. Customers may refer to our return policy for further actions.
Order Cancellation by BEST 'N BULK FOOD SERVICE LTD.:

Stock Availability: In rare cases where stock is unavailable or there are production issues, we reserve the right to cancel orders. Customers will be notified promptly and offered a full refund or the option to reorder when the product is available.

Suspicious Activity: We reserve the right to cancel any orders that are flagged as fraudulent or suspicious.
Special Orders:

Custom Orders: Orders for custom packaging products cannot be canceled once production has begun. Customers must confirm details and approve designs before production starts to avoid any issues.
Refund Process:

Refund Time Frame: Approved cancellations will be refunded within 7-10 business days through the original payment method.

Notification: Customers will receive an email notification once the refund has been processed.
Contact Information:

For any questions or to request a cancellation, customers can contact our customer service team at bestnbulkcalgary@gmail.com.